Last updated: May 29, 2026

1. Introduction

These Terms and Conditions apply to this website and to the transactions related to our products and services. This website is owned and operated by PNW Fresh Air (“Company,” “we,” “us,” or “our”).

PNW Fresh Air is a family-owned HVAC and indoor air quality company serving the greater Everett and Lake Stevens, Washington area with services including air duct cleaning, dryer vent cleaning, furnace maintenance, insulation installation, UV light filtration, and related HVAC services.

By accessing this website or using our services, you agree to be bound by these Terms and Conditions.

2. Use of Website

By using this website, you agree that you will:

• Use the website only for lawful purposes
• Not attempt to disrupt or compromise website functionality or security
• Not misuse forms, scheduling tools, or communication systems
• Provide accurate and current information when contacting us

3. Services

PNW Fresh Air provides residential and commercial HVAC cleaning and maintenance services, including but not limited to:

• Air duct cleaning
• Dryer vent cleaning
• Furnace cleaning and maintenance
• HVAC sanitation services
• UV light filtration systems
• Insulation installation
• Air quality improvement services

All services are subject to availability and scheduling.

We reserve the right to refuse service at our discretion.

4. Estimates and Pricing

Quotes and estimates provided through our website, by phone, or in person are subject to inspection and confirmation.

Pricing may vary depending on:

• Property size
• HVAC system condition
• Accessibility
• Additional requested services

We reserve the right to modify pricing without prior notice.

5. Appointment Scheduling and Cancellations

Customers are responsible for providing accurate scheduling information.

If you need to cancel or reschedule an appointment, we request reasonable advance notice.

Failure to provide access to the property during a scheduled appointment may result in additional fees.

6. Service Disclaimer

While we strive to provide high-quality HVAC and air quality services, we cannot guarantee:

• Specific energy savings
• Elimination of all allergens or contaminants
• Prevention of future HVAC issues

Results may vary depending on system age, maintenance history, environmental conditions, and existing equipment condition.

Customers are responsible for ensuring that their HVAC systems are properly maintained between service appointments.

7. Third-Party Products and Links

Our website may contain links to third-party websites or references to third-party products.

We are not responsible for:

• Third-party website content
• External privacy practices
• Manufacturer warranties or claims
• Third-party services or products

8. Intellectual Property

All website content, including logos, graphics, text, images, and branding, is owned by or licensed to PNW Fresh Air.

You may not reproduce, distribute, or use website content without prior written consent.

9. Limitation of Liability

This website and our services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, PNW Fresh Air shall not be liable for:

• Indirect or incidental damages
• Loss of profits or business opportunities
• Data loss
• HVAC equipment failure unrelated to our services
• Delays caused by circumstances outside our control

Our maximum liability shall not exceed the amount paid for the applicable service.

10. Warranties Disclaimer

We do not guarantee that:

• The website will always be uninterrupted or error-free
• Website information is always complete or current
• All HVAC issues can be identified during inspections

Any manufacturer warranties remain the responsibility of the manufacturer.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy here: https://pnwfreshair.com/privacy

12. SMS Messaging Terms

By providing your phone number and opting in, you consent to receive SMS messages from PNW Fresh Air, including appointment reminders, service updates, scheduling notifications, and promotional offers.

Opt-Out:
You can cancel the SMS service at any time. Simply text “STOP” to (425) 765-5513. After you send “STOP,” we will confirm your unsubscribe status via SMS. After this, you will no longer receive SMS messages from us. If you want to join again, you may sign up as you did the first time.

Help:
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or contact us directly at hello@pnwfreshair.com or (425) 765-5513.

Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Message Rates and Frequency:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary. For questions regarding your text or data plan, please contact your wireless provider.

Privacy:
For more information about how we collect and use your information, please review our Privacy Policy at https://pnwfreshair.com/privacy

13. Termination of Use

We reserve the right to suspend or terminate access to the website or services at any time for violations of these Terms.

14. Indemnification

You agree to indemnify and hold harmless PNW Fresh Air from any claims, damages, liabilities, and expenses arising from:

• Your misuse of the website
• Violation of these Terms
• Violation of applicable laws or third-party rights

15. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Washington, United States.

16. Updates to Terms

We may update these Terms and Conditions periodically. Continued use of the website constitutes acceptance of any updated Terms.

17. Contact Information

PNW Fresh Air
2304 88th Dr NE #6427
Lake Stevens, WA 98258
Phone: (425) 765-5513
Email: hello@pnwfreshair.com

You may also contact us through our website contact form.